Contact information
Last updated: October 16, 2026
Who runs this store
DO NOT PRINT (donotprint.shop) is run by DNP COMMERCE LLC, a Colorado limited liability company. There is no office, no warehouse and no team. There is one person, and that person reads every email.
How to reach us
Email: support@donotprint.shop
We usually reply within 1 to 2 business days. There is no phone line and no live chat.
Registered address (legal mail only): 1500 N Grant St Ste N, Denver, CO 80203, United States. Please don't send returns or packages there, and please don't visit. Email us first.
What to email us about
- A problem with your order (misprint, damage, wrong item, nothing arrived). Include your order number and photos.
- Cancelling or changing your address. Do it within 24 hours of ordering, with CANCEL or ADDRESS in the subject line. Details are in our Refund policy.
- Privacy requests. Put PRIVACY REQUEST in the subject line. Details are in our Privacy policy.
- Legal, press or wholesale. Same address.
Before you contact your bank
Email us first. Most problems end with a free reprint, and that is faster than a card dispute.